Privacy Policy
THE FARMERS BEE PRIVACY POLICY
The Farmers Bee respects your privacy and is committed to protecting personal information collected through our website, online store, customer-support channels and other digital services. This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it, how we protect it and the choices available to you.
Information We Collect
We may collect name, email address, mobile number, billing and shipping address, PIN code, order details, account information, order history, transaction references, refund information and customer-support communications.
Automatically Collected Information
When you use the website, we may collect IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date/time and website interactions. Certain technical identifiers may also be collected where applicable.
Cookies and Similar Technologies
We may use essential, analytics, preference and advertising cookies or similar technologies for shopping-cart functionality, website performance, measurement, personalisation and advertising. Browser settings and available consent tools may allow you to manage cookies.
How We Use Personal Information
We may use information to process and fulfil orders, deliver products, process refunds, provide customer support, manage accounts, send transactional communications, improve products and website performance, analyse usage, prevent fraud, maintain security and comply with legal obligations.
Marketing Communications
Where permitted by applicable law and where the required consent or other lawful basis applies, we may send product updates, offers, newsletters, SMS, WhatsApp or other promotional communications. You can opt out of promotional communications. Necessary transactional messages such as order confirmations and delivery updates may still be sent.
Advertising and Remarketing
We may use platforms such as Meta, Google and other analytics or advertising providers to measure campaigns, understand website activity and deliver relevant advertising. Such providers may use cookies, pixels, tags or similar technologies and may process information under their own privacy policies.
Sharing Information with Service Providers
We do not sell personal information as a standalone product. Necessary information may be shared with payment processors, courier/logistics providers, hosting and technology providers, customer-support providers, email/SMS/WhatsApp service providers, analytics and advertising providers, professional advisers and government or legal authorities where required.
Data Security
We use reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorised access, misuse, alteration, disclosure or destruction. No internet transmission or electronic storage system can be guaranteed completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for service delivery, transaction and business records, dispute resolution, fraud prevention, legal, tax, accounting and regulatory requirements.
Children's Privacy
The website is not intentionally designed to collect personal information directly from children. Parents or legal guardians should supervise children's use of online shopping services.
External Links
The website may contain links to third-party websites such as payment services, social networks, logistics services or external resources. Farmers Bee is not responsible for third-party privacy practices.
Your Privacy Choices and Rights
Subject to applicable law, you may have rights to request access, correction or deletion of certain personal information, withdraw consent where processing is based on consent, opt out of promotional communications and raise privacy concerns. Identity verification and legal exceptions may apply.
Applicable Indian Privacy Law
Farmers Bee aims to process personal information in accordance with applicable Indian privacy, data-protection and consumer laws, including applicable requirements arising under India's digital personal-data protection framework and rules.
Privacy Grievance / Contact
Email: hello@thefarmersbee.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The current version will be published on this page with the latest Last Updated date.